For your inbound, outbound and office administration, Pink-IP knows the value of your call center.
Saving on call, ensuring great quality and everything you would need to make sure the person making the call and the people calling you are well connected.
From virtual VoIP PBX Services and Solutions to real time monitoring and call recording and retrieval.
Call Pink-IP with your call center needs and let us find you the solution.
Why use Pink-IP for your Call Center?
A comprehensive cloud solution with advanced functionality that's easy to use
AUTOMATIC CALL DISTRIBUTION
Route callers to the right queue, with the right priority to the right skilled agent
Guide callers using voice prompts
REMOTE OR MOBILE AGENTS
Virtual pools of agents can be created that span the globe, and can log in from anywhere
Ensure callers never get a busy signal and are queued correctly
Ensure quality by monitoring agent performance with both historical and real-time reporting
See how Pink-IP is transforming the way people communicate